This book summary
series is taken from Simon Sinek’s Start
With Why: How Great Leaders Inspire Everyone to Take Action (2011). Your
curiosity and knowledge are infinite, but your time is not. Read this summary –
and you’ll be inspired!
“The power of
WHY is not opinion, it’s biology”
(Simon Sinek)
(Simon Sinek)
Sinek pointed that “our need to belong is not rational, but it
is a constant that exists across all people in all cultures.” It is a
feeling we get when those around us share our values and beliefs. When we feel
like we belong we feel connected and we feel safe. As humans we crave the
feeling and we seek it out. No matter where we go, we trust those with whom we
are able to perceive common values or beliefs. In the same way, we want to be
around people and companies who are like us and share our beliefs. “When a company clearly communicates their WHY
and we believe what they believe, then we will sometimes go to extraordinary
lengths to include those products or brands in our lives.” This is not because
they are better, but because markers or symbols of the values and beliefs we
hold dear. Simon believes that we are drawn to leaders and organizations that are
good at communicating what they believe.
Part of communicating what
leaders value and believe is in how they make decisions. When good leaders thought
that a certain decision feels right, they have a hard time explaining why they
did what they did. Decision-making and the ability to explain those decisions
exist in different parts of the brain. This is the famous gut decision, and it happens in the limbic brain. The reason gut
decisions feel right is because the limbic brain also controls our feelings. This
limbic brain is smart and often knows the right thing to do. It is our inability
to verbalize the reasons that may cause us to doubt ourselves or trust the empirical
evidence when our gut tells us not to.
Henry Ford once said, “If I had asked people what they wanted, they
would have said a faster horse.” This is the genius of great leadership. Great
leaders and organizations are good at seeing what most of us can’t see. They are
good at giving us things we should never think of asking for. In summary, Sinek
writes, “Great leaders are those who trust their guts. They are those who
understand the art before science, they win hearts before minds. They are the
ones who start with WHY.” Products with a clear sense of WHY give
people a way to tell the outside world who they are and what they believe (think
of Apple Inc. and their loyal customers). If a company does not have a clear sense
of WHY then it is impossible for the outside world to perceive anything more
than WHAT the company does. And when that happens, manipulations that rely on
price, features, service or quality became the primary currency of differentiation.
The Power of
WHY is Not Opinion, It’s Biology